Your Orthopedic Partner in Medical Equipment Service
360 Services by Zimmer Biomet is committed to being a trusted, long lasting partner through proactive end-to-end service, delivering qualified experience and support with a focus on reliable customer experience that aims to protect performance and uptime.
Service
Proactive Service Aimed to Protect Performance
We deliver experienced, proactive service, from preventive maintenance to complex repair, designed to keep Zimmer Biomet equipment operating throughout its lifecycle.
Support
Support You Can Rely On – Every Step of the Way
End-to-end support that connects people and technical experience to create clarity and confidence at every interaction. From initial engagement through resolution and follow-up, our team is committed to delivering a seamless service experience.
Coverage
Built for Transparent Coverage Offerings
With transparent terms and coverage, our offerings move service from a reactive expense to a predictable, performance-driven investment across the equipment lifecycle.
Service and Repair Across the Zimmer Biomet Portfolio
Our technicians are trained and equipped to provide capital and surgical equipment repair, service and maintenance across a wide range of Zimmer Biomet products and technologies. Whether your facility relies on surgical solutions, capital equipment or enabling technologies, 360 Services is here to help protect your investment and maintain patient safety.
Features Designed to Protect Performance and Uptime
These valuable features are provided with our Premium Service Agreement.
Service Feature | Premium Service |
Customer Support Line | Yes |
Preventative Maintenance | Yes |
Priority Response On-Site | Yes |
Corrective Maintenance Labor & Travel | Yes |
Replacement Parts When Required | Yes |
Software Updates | Yes, Priority |
Software Enhancements | Yes |
Request Service Support
If your request is urgent, please call us at 1-800-830-0970.
Ready to learn more about how 360 Services can support your facility? Fill out the form below and a member of our team will be in touch to discuss your equipment service needs.
Legal Disclaimer
All content herein is protected by copyright, trademarks and other intellectual property rights, as applicable, owned by or licensed to Zimmer Biomet or its affiliates unless otherwise indicated, and must not be redistributed, duplicated or disclosed, in whole or in part, without the express written consent of Zimmer Biomet.