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Customer Service Information

If you have additional questions about the device, Zimmer Biomet Customer Service Representatives are available from 8:30 am to 5:00 pm (EST), Monday through Friday. At other times, please leave a clear message for a return call by the next business day.

Customer service can assist with:

  • Answering product related questions
  • Placing orders for additional supplies, such as electrodes
  • Reporting an adverse event or product complaint

Please select a location and click search to find a doctor.

Need assistance? Please call: 1-800-447-5633

For product information, talk to your healthcare provider and visit www.LearnAboutBoneHealing.com.
All content herein is protected by copyright, trademarks and other intellectual property rights, as applicable, owned by or licensed to Zimmer Biomet or its affiliates unless otherwise indicated, and must not be redistributed, duplicated or disclosed, in whole or in part, without the express written consent of Zimmer Biomet.  
To find a doctor near you, click the ‘find-a-doc’ link. For printed information on joint replacement, call 1-800-447-5633.
Talk to your surgeon about whether joint replacement or another treatment is right for you and the risks of the procedure, including the risk of implant wear, loosening or failure, and pain, swelling and infection. Zimmer Biomet does not practice medicine; only a surgeon can answer your questions regarding your individual symptoms, diagnosis and treatment.