How can I obtain a Bone
Healing System?
A qualified healthcare
professional must prescribe a Bone Healing System to you. The Bone
Healing System is a non-invasive bone growth stimulator indicated for
the treatment of fracture nonunions, failed fusions, and congenital
pseudarthrosis in the appendicular system. A nonunion is considered to
be established when there are no visibly progressive signs of healing.
I have a pacemaker. Can I
use the system?
No. The use of a
pacemaker or cardioverter with the Bone Healing System is
contraindicated and not recommended.
My doctor prescribed a cam
walking fracture boot, cast or wrist splint/brace. Can I use the
Bone Healing system while wearing these?
Yes, the treatment coil can be placed over or on top of
a boot, cast or bracing. Once the coil has been shaped, apply the coil
around the treatment site. The treatment site should be centered
within the coil.
An extremity band is an additional optional component that may be ordered through Customer Service. The extremity band allows the controller to be worn conveniently on the arm or leg.
Is the system MRI
safe?
MRI scans and procedures should not
be performed until the Bone Healing System has been completely removed.
Is the system safe to use
during pregnancy?
Use of the Bone Healing
Stimulator System during pregnancy has not been evaluated; therefore
it is not recommended.
Will my insurance cover the
cost of the device?
Insurance coverage
varies depending on your insurance plan. The Bone Healing System is
generally recognized by Medicare, Medicaid, worker’s compensation as
well as private and public health plans. Zimmer Biomet’s Patient
Advocacy Group is available to assist you and discuss any questions
regarding insurance coverage, deductibles and potential out-of-pocket
expenses. You may contact our Patient Advocacy Group at 1-888-236-3652.
Who do I contact if I have
questions or need to order supplies?
Zimmer Biomet Customer Care Representatives are ready to
answer your questions, and can be reached at 1-800-526-2579,
extension 6000.
Representatives are available from 8:30 am to 5:00 pm (EST), Monday through Friday. At other times, please leave a clear message for a return call by the next business day.
