How can I obtain a Bone Healing System?
healthcare professional must prescribe a Bone Healing System to you.
The Bone Healing System is a non-invasive bone growth stimulator
indicated for the treatment of fracture nonunions, failed fusions, and
congenital pseudarthrosis in the appendicular system. A nonunion is
considered to be established when there are no visibly progressive
signs of healing.
I have a pacemaker. Can I use the system?
No. The use
of a pacemaker or cardioverter with the Bone Healing System is
contraindicated and not recommended.
My doctor prescribed a cam walking fracture boot, cast or wrist
splint/brace. Can I use the Bone Healing system while wearing these?
Yes, the treatment coil can be placed over or on top of a boot,
cast or bracing. Once the coil has been shaped, apply the coil around
the treatment site. The treatment site should be centered within the coil.
An extremity band is an additional optional component that may be
ordered through Customer Service. The extremity band allows the
controller to be worn conveniently on the arm or leg.
Is the system MRI safe?
MRI scans and procedures should
not be performed until the Bone Healing System has been completely removed.
Is the system safe to use during pregnancy?
Use of the
Bone Healing Stimulator System during pregnancy has not been
evaluated; therefore it is not recommended.
Will my insurance cover the cost of the device?
Insurance coverage varies depending on your insurance plan. The
Bone Healing System is generally recognized by Medicare, Medicaid,
worker’s compensation as well as private and public health plans.
Zimmer Biomet’s Patient Advocacy Group is available to assist you and
discuss any questions regarding insurance coverage, deductibles and
potential out-of-pocket expenses. You may contact our Patient Advocacy
Group at 1-888-236-3652.
Who do I contact if I have questions or need to order
Zimmer Biomet Customer Care Representatives
are ready to answer your questions, and can be reached
at 1-800-526-2579, extension 6000.
Representatives are available from 8:30 am to 5:00 pm (EST), Monday
through Friday. At other times, please leave a clear message for a
return call by the next business day.
Can I bring my bone stimulator on a plane when traveling?
Yes, however, it’s important to follow and adhere to TSA
guidelines which can be found at the following TSA websites:
Disabilities and Medical Conditions: https://www.tsa.gov/travel/special-procedures?field_disability_type_value=1%20
Please select “External Medical
Devices” from the drop down menu under:
Please choose a situation to see more information.*
TSA Notification Card: https://www.tsa.gov/sites/default/files/disability_notification_card_508.pdf